Maria's Dental Emergency
Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment at envisage. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.
What we did
We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.
The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved. This work was all completed under our Fixed Fee for Emergencies.
What did Maria say?
"I have been going to envisage for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I love the personality of my dentist, we just gel. The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. Things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental Health Check and with the hygienist too!"
What to do in an Emergency
Call the clinic immediately and seek advice. We will always try to offer advice over the phone where possible until you are able to come see the dentist.