Investing in Patient Experience

For established private practices, investing in the patient experience is just as important as investing in clinical excellence.

The refurbishment transformed the reception area into a calm, welcoming space while modernising every surgery with new equipment and refreshed interiors. Every decision was made with patients, clinicians and the practice team in mind.

The result is an environment that reflects the quality of care patients have come to expect from New Lodge Dental Practice.

Delivered Without Disruption

One of the biggest achievements of the project was ensuring that patient care remained uninterrupted throughout the refurbishment.

The work was carefully scheduled around clinicians' annual leave, allowing the practice to continue caring for patients without additional downtime.

Delivering investment while maintaining continuity of care required detailed planning and close collaboration across the entire team.

A Team Effort

Projects like this are only possible because of the people behind them.

A huge thank you to Sharon Hellaby, Clinic Manager, for coordinating the day-to-day delivery of the refurbishment and ensuring the practice continued to operate smoothly throughout.

Thank you also to Julia Luzgin, Director of Clinic Support, whose oversight helped keep the project aligned with the vision for New Lodge Dental Practice.

We'd also like to recognise the commitment of the entire New Lodge Dental Practice team, who adapted seamlessly throughout the refurbishment while continuing to provide exceptional care for their patients.

Finally, thank you to Anglian Dental, whose craftsmanship and attention to detail helped bring the vision to life.

Looking Ahead

The refurbishment marks another important chapter in the continued evolution of New Lodge Dental Practice.

While the practice has served the local community for more than six decades, investment never stands still.

By creating an environment that supports both patients and clinicians, New Lodge Dental Practice is well positioned to continue delivering exceptional private dentistry for many years to come.